281 sayfa. 17x25 cm
BAZI SATIR ALTLARI KEÇELİ KALEMLE ÇİZİLMİŞTİR.
Customer Service: Career Success in the Service Economy, 4e provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, the book is filled with examples that demonstrate the link between service skills and career achievement. This edition emphasizes the impact of customer loyalty on business growth and discusses how to measure a company's ration of promoters, or Net Promoter Score. Throughout the book, there is an emphasis on exceeding customer expectations and translating customer loyalty into personal and corporate success. Explains why certain actions lead to better customer loyalty, and provides specific ways to accomplish these behaviors. Goes well beyond canned responses to help readers apply creative solutions to ever-changing problems.
BELKİ DE "BELKİ" DİYE BİR ŞEY YOKTUR.
🔎Okurlar kargolarını takip etmekle yükümlüdürler.
📚 | Kitap & Plak & Kaset & Cd & Tablo & Obje & Harita & Antikalarınız Alınır!
"Oysa ne kadar sakin sokaklar, bu kent ve bütün yeryüzü
İpince bir su gibi sızıyorum gecenin tenha göğüne
Sessizce çekip gidiyorum şimdi, sessiz ve kimliksiz
Belki yine gelirim, sesime ses veren olursa bir gün..."
Satıcı Yorumları
- Kullanıcı:
- E.T.
- Tarih:
- 20 Kasım 2025 23:00
