Total Quality Management In Recreation Businesses: A Research Conducted By The Systematic Review Met
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In countries where tourism develops, recreation enterprises and the variety and quality of services provided by these enterprises are aDevamını oku
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In countries where tourism develops, recreation enterprises and the variety and quality of services provided by these enterprises are also increasing. Increasing the quality element for these services are common problems of recreation managers and tourism marketers. This book provides a special perspective on the quality element in the framework of management-science in recreation enterprises. Therefore, the purpose of this book is to reveal the requirements of total quality management in recreation enterprises, to determine the principles of total quality management in recreation enterprises, to explain how to benefit from total quality management for customer satisfaction in recreation enterprises, and finally to reveal the benefits of total quality management in recreation enterprises. In the last part of the book, there is a systematic review study conducted to determine the principles of implementation of total quality management in recreation enterprises. In the first part of the
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